1.I can't download or play any of the videos
Some of the free video previews are small MPEG-4 (.mp4) files, but others are full version download links that are Adobe Projector files with the .exe extention (playable on a Mac too) and are avaliable in two sizes .
2.How do I know if your Adobe Projector files will play on my PC or Mac?
3.How do I receive and view the full-length video?
4.Do I have to buy a credit to watch a video?
You can buy subscriptions for any videos except DVD productions.
5.Can I play the downloaded DVD size videos on a standalone DVD player, an iPad or a Mac?
6.How many full videos can I receive with a €8 credit?
For example you can authorize us to deduct €3 for 1 video in category D, €4 for 2 videos from category F, and €1 for 3 videos from category G.
7.I want to download 79 Kuchipudi instructional videos by Sobha Naidu. How much would it cost?
Among Sobha Naidu's instructional videos, there are 65 videos in category F, 13 videos in category G, and 1 in category H. Therefore, the best option would be to buy one 50F subscription, one 20F subscription, one 20G subscription and a €3 credit.
After you receive all 79 Sobha Naidu's videos, you can watch 5 more videos in category F (50+20-65=5), and 7 more videos in category G (20-13=7), and maybe one more video in category H (depending on how much you let us deduct from your Gray credit for 1 Sobha Naidu's video in category H).
The above subscriptions suggested are for Standard (VCD size) videos. If you want to receive the Large (DVD size), you could choose to buy one 100F subscription, one 20F subscription, 5 yellow credits (to pay for 5 videos in category F), one 50G subscription, and 1 gray credit.
8.What is the difference between subscriptions and credits?
9.I want to watch more than 100 of your videos. Do you offer volume discounts on your credits?
In this case we suggest you buy a subscription.
10.What if I offer a lower amount than the one suggested on the video's page?
If the amount you have offered in the Download Request Form is lower than the suggested amount, we may politely ask you to contribute more (this is negotiable). If you continue to offer unreasonably low amounts, your remaining balance will be refunded to you immediately and your account will be terminated.
11.Your prices are too high for me, and I don't want to pay so much. What to do?
Work. If you cannot afford to pay the minimum indicated amounts, you can earn credits.
12.Can I pay in Indian rupees through Net Banking?
Local bank transfers in India are currently not supported by the payment gateways directly, so the extra fees would be 30% or more. If you don't want to use your credit/debit card, you can send us an instant money order from the nearest post office.
13.My VISA card is not accepted by PayPal or Moneybookers. What can I do?
14.Can I submit my own videos?
Yes, click here to read more. Most of the videos you see on our site have been submitted by the dancers, their representatives or independent videographers.
15.Can I save the full videos to hard drive of my PC or on DVD?
Yes. You don't need to be online to watch the full videos.
16.Why are your downloadable DVD productions not much cheaper than the DVD discs sold in various shops?
First of all, the DVDs that you get here are still cheaper.
Secondly, you forget 2 important factors: the postage and the delivery timeframe.
At DancingIndia, you can download your DVDs in 1-2 days' time, and you pay no postage or handling fee. Very often the postage costs you as much as the discs themselves.
17.Can you ship the items as a DVD disc so that I could play them on my standalone DVD player?
18.Are your videos interlaced or progressive scan?
The standard size videos are progressive.
The original DVD size videos are interlaced, so you may have to connect an external monitor capable of displaying interlaced video properly.
19.I have received a message informing me that my email address has won a credit in the DI lottery draw. What does it mean?
Any email entered in the registration form becomes automatically eligible for our promotional lottery draw, although we do not accept more than 5 registrations from the same IP address. Every month our system randomly choses the winners to receive various credits. However, the lottery credits are valid only for accessing the DVD videos.